Gimme, Gimme, Gimme is so Yesterday
The Influence of Success Through Relationships

Target Audience:
Sales Teams, Customer Service Representatives, Telemarketers, Credit Collections Staff, Administrative Assistants

This program is good for individuals / groups with these problems:

• Do you find it “lonely at the top?”
• Do you or your staff “hoard” information?
• Is mentoring lacking at your organization?
• Do you have a succession plan?
• Do you have a support system?

Lesson Number 1.
You need people. You can’t do it alone. When you sincerely put the needs of others first, by trying to help them achieve their goals, you will achieve your goals beyond your wildest expectations.

Participants learn how to:

• Become a respected co-worker
• Redefine internal and external relationships
• Earn loyalty and trust
• Increase productivity
• React more logically and less emotionally

Change is Here to Stay – Get Over It
Motivated by Change for Improved Performance

Target Audience:
Sales Teams, Customer Service Representatives, Telemarketers, Credit Collections Staff, Administrative Assistants

This program is good for individuals / groups with these problems:

• Are you having trouble accepting or adapting to change?
• Does your staff have a poor attitude?
• Are you losing market share?
• Are you afraid of being left behind?

Lesson Number 1.
Use change to work for you. Figure out the problem first and gain an advantage over your peers, your company’s competition, even your current roadblocks.

Participants learn how to:

• Make themselves more valuable to your organization
• Learn to like being challenged
• Increase their rate of success
• Increase their creative thinking
• Change their perception of situations
• Look at alternatives to problem solving

How to Avoid Being the Underdog
Staying Ahead of the Competition and Succeeding

Target Audience:
Sales Teams, Customer Service Representatives, Telemarketers, Credit Collections Staff, Administrative Assistants

This program is good for individuals / groups with these problems:

• Losing market share?
• Losing valuable employees?
• Suffering from the high expense of training new employees?

Lesson Number 1. Companies often fall behind because they get too wrapped up in the numbers and don’t step back and slow down to objectively look at the big picture. There are lots of signs that point the way out of their predicaments if only they knew how to recognize who to ask.

Participants learn how to:

• Improve employee retention
• Look forward to putting themselves into challenging positions to grow
• Recognize new opportunities
• Work with others, not alone
• Sharpen their sales skills
• View their competition as a friend

Shut Up and Listen
Developing Your Personal Power to Leverage Opportunities

Target Audience:Managers, Anyone recently promoted, Customer Service Representatives

This program is good for individuals / groups with these problems:

• Are you suffering from “what do I do now” syndrome after being promoted?
• Do you feel that you were “set up to fail,” “left to flounder" without any moral support or training?

Lesson Number 1.
You need people. This workshop will help you learn the value of connecting with people on a personal level before the business level.

Participants learn how to:

• Sharpen their listening skills
• Help others first to receive help in return
• Hold their own in any organization or professional setting
• Increase their personal confidence
• Increase their interpersonal communication skills
• Present themselves more professionally
• Learn how to get more information to increase their value

Diversity or Die Out!
Real Leaders Command "Inclusiveness" in a Workforce

Target Audience: HR Departments, Managers, Staff, Customer Service

Your work force is becoming increasingly diverse. A global market place has created a work environment where different ethnic groups interact on a daily basis. The workforce has changed from the traditional male Anglo-Saxon profile to include others such as women, African Americans, Hispanics, and Asians. Diversity is a central part of any office environment and it confronts organizations with various challenges. Understanding different cultures is no longer an option but an obligation.  Therefore, your business will benefit from adapting to change.

This program is good for individuals / groups with these problems:

• Your turnover rate is high and you don’t know how to keep good employees
• Staff are not working well together
• You are experiencing law suites from your employees

Lesson Number 1.
By bringing different viewpoints to bear on problems, everyone benefits. Organizations today are a melting pot full of opportunities and challenges. A leader’s job is to find ways to collaborate with others so that the workforce's potential is enhanced and disadvantages are minimized.

Participants learn how to:

• Attract great talent
• Improve employee retention
• Increase productivity
• Boost creativity
• Increase collaboration

• Increase their level of courage
• Stay focused, on point, and on target
• Prepare for unlimited academic and personal success

• An increased level of empowerment & consciousness
• A renewed state of confidence and ambition; armed with a "badge of courage"
• The means to implement a practical action plan to succeed

Building Your Future Through Service
Use Your Passion to Create Change & Build Your Future

Target Audience: Undergraduate Students, Graduate Students

By discovering the value of volunteerism, students learn:

• The importance of service through helping others & organizations in need of support
• That their efforts can make a difference
• That they get the added bonus of receiving hands-on work experience

Students learn to:

• Focus on individual accomplishments
• Develop a desire for community participation and advocacy for selective causes through volunteering

Choosing Mentors for Success
Become a Leech...Drain All The Knowledge You Can From Leaders Who Have Been There & Done That...With Success!

Target Audience: Sales Teams, New Mid-Level Managers, Undergraduate Students, Graduate Students

Students learn:

• The value of building relationships with individuals who have been where they want to go, accomplished what they want to do and achieved success
• The importance of associating with key mentors at different stages of their learning for support and guidance
• How to cultivate these relationships into friendships for life
• The importance of responsibility to their mentors
• How to cultivate an appreciation for the time, knowledge and contribution of these mentors

Getting Past Your Comfort Zone
Step Out of Fear & Move Into Confidence and Succeed

Target Audience: Sales Teams, New Mid-Level Managers, Undergraduate Students, Graduate Students

Participants learn to:

• Trust their intuition as a tool for decision making
• Value "risk taking" from the eyes of an entrepreneur
• Gain insight about the opportunities associated with moving past their comfort zone in order to create opportunities for themselves and others

Stop Building Barriers…Start Being Effective!
Getting Prepared for a Breakthrough

Target Audience:Entrepreneurs, Women's Organizations

This program is good for individuals/groups having these problems:

• Getting to the next level of your career
• Not making progress -- being stuck
• Overwhelmed with doubt and fear
• Feeling that there is more for you, but you just can’t seem to get to it
• Your vision for your life and your dreams need a breakthrough

Lesson Number 1.
NO Pain NO Gain! Operating in comfort stunts your growth. Those individuals or groups who are willing to take on “risk” rise to the top. When you are challenged to be your best, you can break through ineffectiveness and obstruction and move to advancement.

Participants learn to:

• Look forward to challenges that result in growth
• Get rid of surface-level thinking
• Embrace constructive feedback
• Surround themselves with knowledgable people
• Create and anticipate break throughs in their lives